Run your entire repair business from one screen
Create a complete job sheet in 30 seconds, keep customers updated automatically by text and email, manage stock and technicians, and see exactly how your shop is performing - all in one simple system.
Everything your repair shop needs
One system for job sheets, customer updates, stock, technicians and the numbers.
30-second job sheets
Smart device lookups, damage photos and deposit capture in one slick screen.
Automatic email, SMS & WhatsApp updates
Email customers when a job is booked in, with optional SMS or WhatsApp updates through the repair journey.
Live status tracking
A private branded tracking link for every customer, on your own domain.
Parts & inventory
Low-stock alerts, parts attached to jobs and your true margin on every repair.
Technician management
Assign jobs to staff members and workbenches, then measure turnaround and output per technician.
Quotes, invoices & reports
Raise quotes, invoices and deposits and see how the shop is performing.
Privacy and security, built in
Safe Hands Hosting gives repair businesses a more secure, private and resilient home for their system. Read more at repairsystem.uk.
UK accredited data centres
ISO 27001, ISO 9001, ISO 22300 and SOC 2 Type 2 credentials. Data stays in the UK.
Powered by renewables
100% renewable energy, 1.2 PUE and Green Web Foundation validation. Share the credentials on your own site.
Your own private system
Your own database, domain and SSL as standard. Jobs and customers are never mixed with another shop.
GDPR paperwork, sorted
Written data-processing agreements explain what is held, how it is protected and what happens if you leave.
Backed up every night
Daily snapshots with 30-day site restore and 60-day database restore windows.
Simple plans that grow with you
Every plan includes a 14-day free trial and setup under your own brand. Prices include VAT and are billed monthly.
Starter
For solo repairers and new shops.
- 1 user account
- Unlimited job sheets & customers
- Live status tracking page
- Email updates included
- SMS pay-as-you-go
Professional
For busy shops that want the lot, automated.
- Up to 5 users
- Everything in Starter
- Inventory, invoices & deposits
- Reports & insights
- Online booking widget
- Bundled SMS allowance
Business
For multi-branch operations and franchises.
- Unlimited users
- Everything in Professional
- Multi-branch / multi-store
- API access & custom plugins
- Priority support
Questions
What is repair shop management software?
Repair shop management software replaces paper job cards and spreadsheets with one cloud system for customers, devices, repair jobs, parts, payments, status updates and reporting.
Is RepairSystem for phone, computer and console repair shops?
Yes. RepairSystem is designed for phone, tablet, laptop, computer, console, watch and electronics repair businesses, with workflows you can adapt to your services.
Can customers book repairs and track progress online?
Yes. Professional plans include an online booking widget, and every repair can have a private branded tracking page so customers can see progress without calling the shop.
Does RepairSystem manage parts, inventory and technicians?
Yes. Attach parts to jobs, monitor stock and low-stock alerts, assign work to technicians, and see turnaround and output across the shop.
Can it send email, SMS and WhatsApp updates?
Yes. Send an email when a job is booked in, then use optional SMS or WhatsApp updates as the repair moves through booked, started, waiting for parts, ready to collect and completed.
Does it support mail-in repairs?
Yes. Walk-in and mail-in repairs can be recorded and tracked through the same workflow, from intake and diagnosis through repair, payment and return.
Can I assign jobs to staff members and workbenches?
Yes. Assign each repair to the right staff member and workbench so the team can see who is responsible and what is currently in progress.
Can I create custom repair statuses?
Yes. Use statuses such as waiting for bench, awaiting parts, awaiting customer decision, ready to collect and collected to match the way your shop works.
Can staff photograph damage before and after a repair?
Yes. Take photos as the device arrives to document its condition, then add before and after shots to the repair record for a clear customer history.
Can it print claim tickets and receipts?
Yes. Print customer claim tickets and receipts so customers have a clear record when they drop off or collect a device.
Does it include quotes, invoices, payments and reports?
Yes. Keep quotes, deposits, invoices, balances and payment records connected to the repair job, then use reports to understand performance.
Do I need to install anything?
No - RepairSystem is cloud software hosted under your own brand at yourshop.repairsystem.uk. Work from any device with a browser.
What languages does it support?
RepairSystem can be run in any language - the interface and your customer messages can be in English, French, Spanish, German, Italian and more.
Is there a free trial?
Yes - every plan starts with a 14-day free trial and no card is needed to start.
Can customers track their repair?
Yes - customers can log in and view their repair progress at any time through a private branded tracking page.
Can I cancel anytime?
Yes - plans are monthly and you can cancel anytime.
See it in action
A quick tour of the screens your team will use every day.
Want a proper play with it?
Ask us for a demo login and try RepairSystem yourself - explore every screen with no commitment. It runs in a sandbox, so none of your data is saved.