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T-Mobile USA Android Factory Unlock

T-Mobile USA Android Factory Unlock

10 in stock

Regular price £37.49
Regular price Sale price £37.49
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T-Mobile USA Android Factory Unlock

Use this special unlock service to unlock he following handsts listed below, these handsets will not ask for an unlock code like normal handsets do, so you have to use this service to get them unlocked



Supported Models from T-Mobile USA

  • Alcatel OneTouch POP Astro (OT-5042T),
  • Alcatel OneTouch Evolve (OT-5024N),
  • Coolpad Rogue (3320A),
  • HTC 10,
  • HTC One M9,
  • HTC Desire 626s,
  • Kyocera Hydro LIFE (C6530),
  • Kyocera Hydro Wave (C6740),
  • LG G Stylo (H631),
  • LG G4 (H811),
  • LG G5 (H830),
  • LG K7 (K330),
  • LG K10,
  • LG Leon LTE (H345),
  • LG V10 (H901),
  • Samsung Galaxy Avant (SM-G386T),
  • Samsung Galaxy J7 (SM-J700T),
  • Samsung Galaxy On5 (SM-G550T),
  • Samsung Galaxy S6 (SM-G920T),
  • Samsung Galaxy S6 Edge (SM-G925T),
  • Samsung Galaxy S6 Edge+ (SM-G928T),
  • Samsung Galaxy S7 (SM-G930T),
  • Samsung Galaxy S7 Edge (SM-G935T),
  • Samsung Galaxy Note 5 (SM-N920T),
  • Samsung Galaxy Grand Prime (SM-G530T),
  • Samsung Galaxy Core Prime (SM-G360T),
  • Sony Xperia Z3 (D6616),
  • ZTE Avid Plus (Z828),
  • ZTE Obsidian (Z820),
  • ZTE Zinger (Z667T).


About T-Mobile USA Mobile Device Unlock App

These devices need unlocking server side using the DEVICE UNLOCK APP pictured below

This APP is normally already present in part of the firmware on these supported models (have a look in the phone apps to find it) , if not you can download it from google play

Thanks to this APP, we are now able to Register any IMEI as Eligible in the T-Mobile Database so you can unlock your Cell Phone using the Device Unlock App.

Turnaround time for delivery is normally less than 2 Business Days.


How does it work?

  • Simply enter your 15 digit IMEI number in the box below and complete your purchase
  • Once ready (usually within 2 working days) we will email you to let you know the unlock is completed server side


After Your Purchase

Once you receive our unlocked email notification, then all you need to do is the following:

  • Connect your phone to WiFi
  • Run the DEVICE UNLOCK app on your phone.
  • Select Permanent Unlock
  • T-Mobile Device Unlock App
  • Phone will check status from server and reboot, and will be unlocked !

 Video Tutorial

Trouble Shooting

How to apply a Mobile Device Unlock

  1. From that Application list, tap Device Unlock.
  2. Tap Continue.
  3. Choose the desired device unlock type: Permanent Unlock
  4. If successful, restart the device to apply the settings.

Note: If you do not restart the device, you will have a persistent alert in the notification tray.

Troubleshooting Mobile Device Unlock app

  1. Check that you have an active data connection.
  2. Clear the application cache.
  3. Check that the device memory is properly managed.
  4. Restart the device and try again.

If you receive an error, review the following table for troubleshooting:

Error Message Information / Troubleshooting
Device not recognized by your service provider. Please call customer care.
  • Rooting your device will disable the unlock application
  • Download the latest T-Mobile software to continue
Data corrupted during transfer. Please try again.Error during data transfer. Please try again.
  • Ensure the device has stable mobile signal
  • Restart the device and try again
Server not responding. Please try again later.
  • No response is received from the server
  • Try using an alternate internet connection
Failure in processing the request. Please reboot device and try again.
  • Ensure that your device has sufficient memory
  • Restart the device and try again
No internet connection available. Please try again when internet connection is available.
  • No internet connection is available:
    • Device is not connected to 3G/4G LTE.
    • A non-compatible SIM card is being used,
Unable to connect to the server at this time. Please try back again later.
  • Update the app using the Play Store
  • Attempt the unlock using the mobile network.
Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.
  • The device is not eligible for unlock. (Order the Unlock Service from UnlockBase)
Unlock Failed : System maintenance error, try again later.
  • System Maintenance is currently underway
  • Wait and try again later
Failure in applying the unlock settings. Please try again.
  • The device must be connected to the mobile network (including domestic and international roaming)
  • Disconnect from Wi-Fi and try again.

1 -  Make sure you use the original Stock ROM (no custom Firmware like CyanogenMod, or Unbranded ROM)
2 -  Make sure youre using the latest version of Firmware for your Cell Phone.
3 -  Finally (after upgrade) perform a Hard Reset on your Cell Phone.
4 -  Turn off 3G/LTE and force the use of a local WiFi Hotspot.
5 -  Make sure you use home Wifi (and not a public/company WiFi since they might limit somehow your internet usage)



  • Simply enter your 15 digit IMEI number in the box below and complete your purchase
  • Once ready (usually within 2 working days) we will email you to let you know the unlock is completed server side, and you can complete the unlock using the instructions provided


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