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Huawei Network Unlock Service (mail-in service)
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Huawei Network Unlock Service (mail-in service)


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Use this mail-in service and send your Huawei phone to be Direct Unlocked in-house by our engineers.  Your phone will be unlocked the same day it arrives to us and mailed back to you the same day too.

This Service supports the following Huawei Models:

8815N, Airbox 4G E5377, ASCEND ALEK 4G, ASCEND D, ASCEND D1, ASCEND D2, ASCEND G300, Ascend G312, Ascend G312 QWERTY, ASCEND G330, Ascend g330d, ASCEND G500, Ascend G510, Ascend G525, Ascend G526, Ascend G527, Ascend G6, Ascend G6 4G, ASCEND G600, Ascend G600d, Ascend G610, ASCEND G615, Ascend G620, Ascend G621, Ascend G630, Ascend G7, Ascend G7 Plius, Ascend G700, Ascend G716, Ascend G730, Ascend G740, Ascend G750, Ascend G8, Ascend GX1, Ascend HW-01E, Ascend HW-03E, Ascend Mate, Ascend Mate 2 4G, Ascend MATE 7 | JAZZ, ASCEND P1 LTE, Ascend P2, Ascend P6, Ascend P6S, Ascend P7, ASCEND W1, Ascend W2, ASCEND Y100, Ascend Y101, ASCEND Y200, ASCEND Y201 PRO, Ascend Y210d, Ascend Y220, Ascend Y300, Ascend Y300C, Ascend Y320, Ascend Y330, Ascend Y336, Ascend Y340, Ascend Y511, Ascend Y530, Ascend Y536, Ascend Y538, Ascend Y540, ASCEND Y550, Ascend Y6, Ascend Y6 Pro, Ascend Y6 Pro - TIT-U02, Ascend Y600, Ascend Y625, Ascend Y635, B153, B183, B190, B199, B200, B203, B260, B260A, B560, B660, B681, B683, B686, B880, B880-65M, B880-65T, B880-70V, B880-75, B882-66, B890, B930, B932, B933, B970, B970B, BD520, Boulder, Bucare, Buddy, C199, C199S, C8150, C8500, C8511, C8810, C8812, C8812D, C8812E, C8813, C8813D, C8813Q, C8814, C8815, C8816, C8816D, C8817D, C8817E, C8817L, C8818, C8860V, C8869L, CAN-AL00, CAN-AL10, CAN-L1, CAN-L11, CAN-L12, CAN-L13, CAN-L2, CAN-L3, CAN-TL10, CAN-TL20, CAZ-AL00, CAZ-AL10, Cherry Plus, CRO-L03, CRO-L22, CUN-L01, CUN-L02, CUN-L03, CUN-L21, CUN-L22, CUN-L23, CUN-L33, D100, Dtab d-01G, DUK-AL10, DUK-AL20, DUK-AL30, DUK-L09, DUK-TL30, E155, E1550, E1551, E1552, E1553, E155X, E156, E156c, E156G, E156X, E158, E159, E159G, E160, E1609, E160E, E160G, E161, E1612, E1615, E1616, E1630, E1632, E166, E166G, E169, E1690, E1692, E169G, E170, E170G, E171, E172, E172G, E173, E1731, E1750, E176, E1762, E177, E1780, E180, E1800, E1803, E180G, E180S, E181, E182, E1820, E1823, E182E, E1831, E188, E196, E2010, E216, E219, E220, E226, E22X, E230, E270, E271, E272, E303, E303s HiLink, E3131, E3131 HiLink, E3251, E3372, E352, E353, E3531, E3533, E355, E357, E359, E367, E368, E369, E372, E392, E397, E398, E510, E5220, E5251, E5330, E5336, E5730, E5756, E586, E5878, E612, E618, E620, E630, E630+, E660, E660A, E800, E870, E880, E960, E968, ECO, EE Eagle 4G, EG162, EG162G, EG602, EG602G, EM770, Emobile GL07S, ETS 3023, ETS 3120, ETS 3125, ETS 3125i, ETS 3253, ETS 6630, ETS 8121, ETS3, ETS312, F316, F317, F360, F362, F610, F662, F685, FC3055, FUSION 2 8665, Fusion II, FUSION U8652, G Play Mini, G1000 UFONE, G1000+, G1101, G1103, G1157, G1158, G1160, G20, G2100, G2103, G2157 COMCEL, G2158 UFONE, G2200, G2200C, G2201, G2201C, G2800, G2800s, G300C, G3501, G3501 S. America, G3510, G3511, G3512, G3610, G3620, G3621L, G3622, G3702, G535-L11, G5500, G5510, G5520, G6, G6003, G6005, G6006, G610-U15, G610S-U00, G6151, G6153, G620S, G6210, G6600, G6600 PASSEPORT, G6601, G6603, G6605, G6608, G6609, G6620, G6622, G6800, G7000, G7050, G7105, G7210, G7220, G7220V, G7220W, G730, G730-T00, G7300, G7300e, G735 G Play, G740-L00, G750-T00, G750-U10, G7510, G7600, G9, G9 Plus, Gaga, Glory, GR5, H871G, H891L, H892C, H892L, HELLO HL 2200 ULC2GPRS, HELLO HL 2201 ULC2GL, HL 2301, Honor, HONOR 2, Honor 3, Honor 3C, HONOR 3C Lite, Honor 3X, Honor 4a, Honor 4C, Honor 4X, Honor 4X Play, HONOR 5A, HONOR 5C, Honor 5X, Honor 6, Honor 6 Plus, HONOR 6 PRO C8817D, Honor 7, HONOR 7 LITE, Honor 7i, HONOR 8, Honor Cherry, Honor Cherry Mini, Honor Play 4, Honor Play NOTE, HONOR SPREE 4X, HONOR V10, HONOR V8, HONOR V8 PREMIUM EDITION, HONOR V8 STANDARD EDITION, G Power, Holly2 plus, Honor 4C Pro, Ideos Chat, IDEOS X1, IDEOS X2, IDEOS X3, Ivy, Selina, I Ultym 5, IDEOS S7, IDEOS S7 SLIM, IDEOS S7 SLIM CDMA, Ideos X5, Jengu, Joy, Juni, K3517, K3520, K3710, K3772, K7332, Kestrel EE, KPN Touch, LON-AL00, LON-AL00A, LON-AL00B, LON-AL00C, LON-AL00D, LON-CL00, LON-CL00B, LON-L09, LON-L09A, LON-L09B, LON-L29, LON-L29A, LON-L29B, LON-L29C, LON-L29D, LON-TL10, LON-TL10B, LUA-L01, LUA-L02, LUA-L21, LUA-U02, LUA-U03, LUA-U23, LYO-L01, LYO-L02, LYO-L03, LYO-L21, M835, Maimang 5, MATE 10, MATE 10 PRO, MATE 8, Mate 9, Mate 9 Pro, MATE S, MAYA, MediaPad 403Hw, MediaPad 7 Youth2, MediaPad M1 8.0, MediaPad M2, MEDIAPAD S7, MEDIAPAD S7-931U, MEDIAPAD S7-931W, MEDIAPAD S7-931WA, MEDIAPAD S7-931WD, MEDIAPAD S7-932U, MEDIAPAD S7-933U, MEDIAPAD S7-951WD, MEDIAPAD S7-961WP, MediaPad T1 10.0, MediaPad T1 8.0, MediaPad T1 8.0 Pro, MediaPad X2, MEGAFON M100-4, Megafon MR100-3, MFONE G2101, MHA-AL00, MHA-AL10, MHA-AL10A, MHA-AL10B, MHA-AL10C, MHA-L09, MHA-L09B, MHA-L29, MHA-L29B, MHA-L2AB, MHA-TL00, MHA-TL00A, MINI 3G, MINIFON TDS12-1, MLA-AL00, MLA-AL10, MLA-CL00, MLA-L1, MLA-L11, MLA-L12, MLA-L13, MLA-L2, MLA-L3, MLA-TL00, MLA-TL10, MLA-UL00, Modem E3272, Modem E3276, Modem E5372, MT1-U06, MTS NEO, MYA-L02, MYA-L03, MYA-L11, MYA-L22, MYA-L23, MYA-L41, Net10, Nova, NOVA 2S, Nova Plus, NOVA YOUNG, Optimus Stockholm, Orange Barcelona, Orange Daytona, Orange Dive 70, Orange Malibu, Orange Stockholm, Orange Tactile Internet, P7, P8, P8 lite, P8 MAX, P9, P9 LITE, P9 Plus, Premia 4G M931, Prism 2, R215, RAVEN, S4011, SFR STARSHINE, SnapTo, SoftBank 204HW, Stream S 302HW, SUMMIT, T-Mobile Energy, T-Mobile myTouch, T-Mobile myTouch Q, T-MOBILE PRISM, T-Mobile Pulse mini Android, T-Mobile Rapport, T156, T158, T160, T161, T161L, T201, T202, T208, T220, T520, T521, T565, T566, TAG-L01, TAG-L03, TIT-AL00, TIT-CL10, TIT-L01, TIT-L02, TIT-TL00, TIT-U02, U1000, U120, U1205, U1215, U1250, U1251, U1280, U1285, U1300, U1310, U2800, U2801, U2805, U2900, U3100, U3200, U3220, U3300, U3900, U5110, U5130, U5200, U526, U5300, U5700, U5707, U5900, U5900S, U6020, U6150, U7300, U7510, U7510S, U7517, U7519, U7520, U8100, U8105, U8109, U8110, U8120, U8150 IDEOS, U8150 IDEOS T-Mobile Comet, U8160, U8180, U8180 IDEOS X1, U8185, U8186, U8220, U8220 T-Mobile Pulse, U8230, U8300, U8350, U8350 BOULDER, U8500, U8510, U8520, U8520 DUPLEX, U8600, U8650, U8650 SONIC, U8651, U8651S, U8651t Prism, U8652, U8655, U8665, U8666, U8680, U8681, U8685d, U8686, U8730, U8800, U8800 IDEOS X5, U8800 PRO, U8815, U8816, u8825, U8825d, U8836D, U8860, U8860 HONOR, u8950, U8950-1, U8950d, U8950N, U8951, U8951d, U8951N, U9130, U9130 COMPASS, U9202L, U9501L, U9508, U9700L, U9701L, UM840, UMG181, V710, Valiant, VIRGIN VMX, Vitria, VKY-AL00, VKY-L29, VODAFONE 736, VODAFONE 840, VTR-AL00, VTR-L29, WP623, X1, Y210, Y220-U, Y221-U, Y3, Y3 II, Y3 II - LUA-U02, Y3 II - LUA-U03, Y3 II - LUA-U22, Y3 II - LUA-U23, Y301, Y360, Y360-U31, Y360-U61, Y360-U72, Y360-U82, Y5 2017, Y5 II, Y5 II - CUN-U29, Y520-U03, Y520-U12, Y520-U22, Y520-U33, Y550-01, Y550-02, Y560, Y6 2017, Y6 Elite 4G, Y6 II Compact, Y6 II Compact LTE, Y600-U00, Y600-U151, Y600-U20, Y600-U351, Y600-U40, Z100

 

This service is only available to UK Residents

  • $10.72
Qty:  
  • Weight
    1 kg
  • SKU
    unlhuawei

Huawei Network Unlock Service (mail-in service)

 

Send your Huawei Phone to us and we will direct network unlock it in-house so it can accept all possible networks and return it to you via DPD next day delivery

Very handy if remote unlock codes are not available for your Huawei phone.

 

 

This service is only available to UK Residents

 

Use this Mail-in Service to get your Huawei phone network unlocked to all networks by our in-house engineers.

Once unlocked, your phone will be able to use any possible network / sim card worldwide.

This is great if you are planning a trip, or selling your phone (unlocked phones are worth more and easier to sell).

Our engineers have access to all the latest Huawei unlocking boxs and dongles to enable them to unlock most Huawei phones on the market.

Very handy if remote unlock codes are not available for your Huawei phone.

 

 

Which Huawei phone models can we unlock in-house?

This Service supports the following Huawei Models:

8815N, Airbox 4G E5377, ASCEND ALEK 4G, ASCEND D, ASCEND D1, ASCEND D2, ASCEND G300, Ascend G312, Ascend G312 QWERTY, ASCEND G330, Ascend g330d, ASCEND G500, Ascend G510, Ascend G525, Ascend G526, Ascend G527, Ascend G6, Ascend G6 4G, ASCEND G600, Ascend G600d, Ascend G610, ASCEND G615, Ascend G620, Ascend G621, Ascend G630, Ascend G7, Ascend G7 Plius, Ascend G700, Ascend G716, Ascend G730, Ascend G740, Ascend G750, Ascend G8, Ascend GX1, Ascend HW-01E, Ascend HW-03E, Ascend Mate, Ascend Mate 2 4G, Ascend MATE 7 | JAZZ, ASCEND P1 LTE, Ascend P2, Ascend P6, Ascend P6S, Ascend P7, ASCEND W1, Ascend W2, ASCEND Y100, Ascend Y101, ASCEND Y200, ASCEND Y201 PRO, Ascend Y210d, Ascend Y220, Ascend Y300, Ascend Y300C, Ascend Y320, Ascend Y330, Ascend Y336, Ascend Y340, Ascend Y511, Ascend Y530, Ascend Y536, Ascend Y538, Ascend Y540, ASCEND Y550, Ascend Y6, Ascend Y6 Pro, Ascend Y6 Pro - TIT-U02, Ascend Y600, Ascend Y625, Ascend Y635, B153, B183, B190, B199, B200, B203, B260, B260A, B560, B660, B681, B683, B686, B880, B880-65M, B880-65T, B880-70V, B880-75, B882-66, B890, B930, B932, B933, B970, B970B, BD520, Boulder, Bucare, Buddy, C199, C199S, C8150, C8500, C8511, C8810, C8812, C8812D, C8812E, C8813, C8813D, C8813Q, C8814, C8815, C8816, C8816D, C8817D, C8817E, C8817L, C8818, C8860V, C8869L, CAN-AL00, CAN-AL10, CAN-L1, CAN-L11, CAN-L12, CAN-L13, CAN-L2, CAN-L3, CAN-TL10, CAN-TL20, CAZ-AL00, CAZ-AL10, Cherry Plus, CRO-L03, CRO-L22, CUN-L01, CUN-L02, CUN-L03, CUN-L21, CUN-L22, CUN-L23, CUN-L33, D100, Dtab d-01G, DUK-AL10, DUK-AL20, DUK-AL30, DUK-L09, DUK-TL30, E155, E1550, E1551, E1552, E1553, E155X, E156, E156c, E156G, E156X, E158, E159, E159G, E160, E1609, E160E, E160G, E161, E1612, E1615, E1616, E1630, E1632, E166, E166G, E169, E1690, E1692, E169G, E170, E170G, E171, E172, E172G, E173, E1731, E1750, E176, E1762, E177, E1780, E180, E1800, E1803, E180G, E180S, E181, E182, E1820, E1823, E182E, E1831, E188, E196, E2010, E216, E219, E220, E226, E22X, E230, E270, E271, E272, E303, E303s HiLink, E3131, E3131 HiLink, E3251, E3372, E352, E353, E3531, E3533, E355, E357, E359, E367, E368, E369, E372, E392, E397, E398, E510, E5220, E5251, E5330, E5336, E5730, E5756, E586, E5878, E612, E618, E620, E630, E630+, E660, E660A, E800, E870, E880, E960, E968, ECO, EE Eagle 4G, EG162, EG162G, EG602, EG602G, EM770, Emobile GL07S, ETS 3023, ETS 3120, ETS 3125, ETS 3125i, ETS 3253, ETS 6630, ETS 8121, ETS3, ETS312, F316, F317, F360, F362, F610, F662, F685, FC3055, FUSION 2 8665, Fusion II, FUSION U8652, G Play Mini, G1000 UFONE, G1000+, G1101, G1103, G1157, G1158, G1160, G20, G2100, G2103, G2157 COMCEL, G2158 UFONE, G2200, G2200C, G2201, G2201C, G2800, G2800s, G300C, G3501, G3501 S. America, G3510, G3511, G3512, G3610, G3620, G3621L, G3622, G3702, G535-L11, G5500, G5510, G5520, G6, G6003, G6005, G6006, G610-U15, G610S-U00, G6151, G6153, G620S, G6210, G6600, G6600 PASSEPORT, G6601, G6603, G6605, G6608, G6609, G6620, G6622, G6800, G7000, G7050, G7105, G7210, G7220, G7220V, G7220W, G730, G730-T00, G7300, G7300e, G735 G Play, G740-L00, G750-T00, G750-U10, G7510, G7600, G9, G9 Plus, Gaga, Glory, GR5, H871G, H891L, H892C, H892L, HELLO HL 2200 ULC2GPRS, HELLO HL 2201 ULC2GL, HL 2301, Honor, HONOR 2, Honor 3, Honor 3C, HONOR 3C Lite, Honor 3X, Honor 4a, Honor 4C, Honor 4X, Honor 4X Play, HONOR 5A, HONOR 5C, Honor 5X, Honor 6, Honor 6 Plus, HONOR 6 PRO C8817D, Honor 7, HONOR 7 LITE, Honor 7i, HONOR 8, Honor Cherry, Honor Cherry Mini, Honor Play 4, Honor Play NOTE, HONOR SPREE 4X, HONOR V10, HONOR V8, HONOR V8 PREMIUM EDITION, HONOR V8 STANDARD EDITION, G Power, Holly2 plus, Honor 4C Pro, Ideos Chat, IDEOS X1, IDEOS X2, IDEOS X3, Ivy, Selina, I Ultym 5, IDEOS S7, IDEOS S7 SLIM, IDEOS S7 SLIM CDMA, Ideos X5, Jengu, Joy, Juni, K3517, K3520, K3710, K3772, K7332, Kestrel EE, KPN Touch, LON-AL00, LON-AL00A, LON-AL00B, LON-AL00C, LON-AL00D, LON-CL00, LON-CL00B, LON-L09, LON-L09A, LON-L09B, LON-L29, LON-L29A, LON-L29B, LON-L29C, LON-L29D, LON-TL10, LON-TL10B, LUA-L01, LUA-L02, LUA-L21, LUA-U02, LUA-U03, LUA-U23, LYO-L01, LYO-L02, LYO-L03, LYO-L21, M835, Maimang 5, MATE 10, MATE 10 PRO, MATE 8, Mate 9, Mate 9 Pro, MATE S, MAYA, MediaPad 403Hw, MediaPad 7 Youth2, MediaPad M1 8.0, MediaPad M2, MEDIAPAD S7, MEDIAPAD S7-931U, MEDIAPAD S7-931W, MEDIAPAD S7-931WA, MEDIAPAD S7-931WD, MEDIAPAD S7-932U, MEDIAPAD S7-933U, MEDIAPAD S7-951WD, MEDIAPAD S7-961WP, MediaPad T1 10.0, MediaPad T1 8.0, MediaPad T1 8.0 Pro, MediaPad X2, MEGAFON M100-4, Megafon MR100-3, MFONE G2101, MHA-AL00, MHA-AL10, MHA-AL10A, MHA-AL10B, MHA-AL10C, MHA-L09, MHA-L09B, MHA-L29, MHA-L29B, MHA-L2AB, MHA-TL00, MHA-TL00A, MINI 3G, MINIFON TDS12-1, MLA-AL00, MLA-AL10, MLA-CL00, MLA-L1, MLA-L11, MLA-L12, MLA-L13, MLA-L2, MLA-L3, MLA-TL00, MLA-TL10, MLA-UL00, Modem E3272, Modem E3276, Modem E5372, MT1-U06, MTS NEO, MYA-L02, MYA-L03, MYA-L11, MYA-L22, MYA-L23, MYA-L41, Net10, Nova, NOVA 2S, Nova Plus, NOVA YOUNG, Optimus Stockholm, Orange Barcelona, Orange Daytona, Orange Dive 70, Orange Malibu, Orange Stockholm, Orange Tactile Internet, P7, P8, P8 lite, P8 MAX, P9, P9 LITE, P9 Plus, Premia 4G M931, Prism 2, R215, RAVEN, S4011, SFR STARSHINE, SnapTo, SoftBank 204HW, Stream S 302HW, SUMMIT, T-Mobile Energy, T-Mobile myTouch, T-Mobile myTouch Q, T-MOBILE PRISM, T-Mobile Pulse mini Android, T-Mobile Rapport, T156, T158, T160, T161, T161L, T201, T202, T208, T220, T520, T521, T565, T566, TAG-L01, TAG-L03, TIT-AL00, TIT-CL10, TIT-L01, TIT-L02, TIT-TL00, TIT-U02, U1000, U120, U1205, U1215, U1250, U1251, U1280, U1285, U1300, U1310, U2800, U2801, U2805, U2900, U3100, U3200, U3220, U3300, U3900, U5110, U5130, U5200, U526, U5300, U5700, U5707, U5900, U5900S, U6020, U6150, U7300, U7510, U7510S, U7517, U7519, U7520, U8100, U8105, U8109, U8110, U8120, U8150 IDEOS, U8150 IDEOS T-Mobile Comet, U8160, U8180, U8180 IDEOS X1, U8185, U8186, U8220, U8220 T-Mobile Pulse, U8230, U8300, U8350, U8350 BOULDER, U8500, U8510, U8520, U8520 DUPLEX, U8600, U8650, U8650 SONIC, U8651, U8651S, U8651t Prism, U8652, U8655, U8665, U8666, U8680, U8681, U8685d, U8686, U8730, U8800, U8800 IDEOS X5, U8800 PRO, U8815, U8816, u8825, U8825d, U8836D, U8860, U8860 HONOR, u8950, U8950-1, U8950d, U8950N, U8951, U8951d, U8951N, U9130, U9130 COMPASS, U9202L, U9501L, U9508, U9700L, U9701L, UM840, UMG181, V710, Valiant, VIRGIN VMX, Vitria, VKY-AL00, VKY-L29, VODAFONE 736, VODAFONE 840, VTR-AL00, VTR-L29, WP623, X1, Y210, Y220-U, Y221-U, Y3, Y3 II, Y3 II - LUA-U02, Y3 II - LUA-U03, Y3 II - LUA-U22, Y3 II - LUA-U23, Y301, Y360, Y360-U31, Y360-U61, Y360-U72, Y360-U82, Y5 2017, Y5 II, Y5 II - CUN-U29, Y520-U03, Y520-U12, Y520-U22, Y520-U33, Y550-01, Y550-02, Y560, Y6 2017, Y6 Elite 4G, Y6 II Compact, Y6 II Compact LTE, Y600-U00, Y600-U151, Y600-U20, Y600-U351, Y600-U40, Z100

 

How it works.

The cost to unlock your Huawei phone is on this listing.
Please Note: there will be an extra small delivery charge to send it back to you.
Be sure to select DPD Courier or Royal Mail Special Delivery method when you checkout, as this method guarantees next working day return delivery of your phone once repaired and is insured too.

Once purchased, prepare your phone by removing any sim cards or memory cards and turn the phone off.

Wrap your phone in bubble wrap or similar and place it in a jiffy bag along with your payment receipt and send it to us at the following address:

FoneFunShop Ltd.
132 Handsworth Road
Sheffield
S9 4AE
United Kingdom

Once received we will drop you an email to let you know it has arrived safely, along with a login to our unique Mail in Service Progress Checker, where you can keep an eye on your job, and receive live updates as the work is done.

Once the unlock is completed , we will email you a full report, and your return tracking number too.

 

Warning: We do not UNBLOCK phones that have been reported lost or stolen. This is illegal, so please don't ask us !! If your phone is blacklisted it will still be blacklisted after it's been unlocked.  By using this service and sending your phone to us, you confirm you are the owner have the owners permission to use this service.

 

Unlock While-U-Wait Service
Our store is in Sheffield, maybe you would prefer to pop into the shop and get the job done. Most Huawei phones can be unlocked while-u-wait and cost is normally cheaper there are no postal costs. Our address and opening times are here


 

Worldwide Delivery available on this item.

We offer multiple delivery methods for this item, add the item to cart and checkout to view and select your desired shipping method.

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We accept the following payment methods:

We also accept telephone orders, Purchase Orders and Bank transfer payments.

 

Returns Policy

At FoneFunShop Ltd. we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased, then please follow the applicable policy detailed below.

 

Unwanted Goods - within 14 Days

You (the buyer) pay for return shipping fees.

You should inform FoneFunShop Ltd. in writing, within 14 days of receiving your item(s) either by post or by using the contact form of any return request.

You can return unwanted items within 14 calendar days of delivery and we will refund you the price paid for the items. In addition to the refund on your items; if your return request is received within 14 days of delivery, and items received within the following 14 days, then we will refund the cheapest, standard delivery option to you, unless there is another item on your order. Outside of 14 days from receipt, refunds for non-faulty returned items will not include the original delivery charge or the cost of delivering the items to us.

If you return a product to us that is not received in a brand new condition we reserve the right to return the product to you, or issue a partial refund with a deduction because the item is not fit for resale.  You should only handle the item as if you were in a high street store viewing the item as you normally would. it should not be opened or used.

 

Returns Exclusions (Unwanted Goods)

Please contact us by phone +44 (0)114 2437800, or by using the contact form and inform us you wish to return an item(s)*

*These terms do not affect your statutory rights.

Unfortunately we cannot refund or cancel Personalised Orders or Orders Made To The Buyers Specification
Orders containing personalised items or to the buyers specification cannot be cancelled , this includes unlock codes and iPhone unlocks. whereby the buyers IMEI number is considered unique to the order and has no resale value. 
Unlock codes and iPhone unlock services are based on the unique imei number of the customers phone, and are considered as a "made to a consumers specification" order.
These orders cannot be cancelled as they have no resale value.  For example, an unlock code for john's phone would not work on jane's phone, because the 2 phones have different imei numbers. the code would simply fail on all other phones except johns.  We have to order and pay for these codes from our suppliers for the customer once they place their orders online and supply their unique imei number, the codes are no good for anyone else so they cannot be resold to a different customer.

 


 

Faulty Goods - within 30 Days

If your goods are faulty on arrival, you have 30 calendar days from receipt, in which to inform us of the fault in order to claim a full refund or exchange or repair exchange, (please note that for our business customers, different terms of sale apply), after 30 days your return will be processed under the terms of the Manufacturers’ Warranty (See below).

Goods should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we will conduct a repair, or issue a replacement, or full refund to you via your original payment method. We test returned items, and if our technicians find a returned item is not faulty or has been tampered with, we will return the item to you ( In certain circumstances, faults will need to be diagnosed by the manufacturers of the item before a replacement can be issued – i.e. memory card reading faults, item not powering up etc.). In this instance you will be liable for the return carriage.

Goods outside 30 calendar days shall be issued with a replacement or repair only depending on the warranty length of the product.

If a refund is required, Refunds for faulty goods will be issued back to the original payment method.

If your order was only for one item and this item has been returned then the refund cost you paid to receive this order will also be refunded.

If your order contained multiple items and you are not returning all of them, then the cost of shipping your order to you will not be refunded.

Any returns should be marked as "Returned Faulty Item" on the parcel or jiffy bag etc.

If you need to return an item, please notify us first via live chat or the contact page before using the returns form on our Returns Page

 

 

Returns Exclusions (faulty goods)

Unlocking box's and Dongles that are registered by the buyer and  becomes faulty we will offer to replace or repair it depending on the warranty length of the product.

Unfortunately we cannot refund any unlocking box or dongle that has been used to unlock  phone, we contact the manufacturer of the tool returned to check this prior to refunding or cancelling. However if faulty we can offer to replace or repair it depending on the warranty length of the product.

Unfortunately we cannot refund or cancel Personalised Orders or Orders Made To The Buyers Specification
Orders containing personalised items or to the buyers specification cannot be cancelled , this includes unlock codes and iPhone unlocks. whereby the buyers IMEI number is considered unique to the order and has no resale value. 
Unlock codes and iPhone unlock services are based on the unique imei number of the customers phone, and are considered as a "made to a consumers specification" order.
These orders cannot be cancelled as they have no resale value.  For example, an unlock code for john's phone would not work on jane's phone, because the 2 phones have different imei numbers. the code would simply fail on all other phones except johns.  We have to order and pay for these codes from our suppliers for the customer once they place their orders online and supply their unique imei number, the codes are no good for anyone else so they cannot be resold to a different customer.



 




Replacements & Refunds

Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it will then become a priority back order to be shipped once stock is available.

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process. Refunds by credit card are made to the same credit card that was used for the original purchase*.  Refunds by Paypal will be refunded back to the original Paypal payment account.*

Any return that is not accompanied with the returns form or returns reference number will be held by FoneFunShop for 30 days, awaiting the return of the completed form. Items that have not been reclaimed by you within this period will be disposed of after this time and will result in the return being completed without action.

*These terms do not affect your statutory rights.

 


 

Warranty

Where a product develops a fault, a repair or replacement will be offered, as long as the item is within its manufacture warranty timescale.

Where a product develops a fault outside its manufacture warranty timescale, we will try to help by offering a chargeable repair if possible, or if not possible you would need to purchase the replacement item at the current value.